Legal notice

1. Website operator

Legal company name: MIROXNICH CLOTHING LTD
Trading name: Vactera
Company registration number: 12817509
Company type: Private limited company
Registered in: England and Wales
Registered office: 27 The Dashes, Harlow, England, CM20 3RP
Email: mathisamongis@gmail.com
Telephone: +44 7446 366075

MIROXNICH CLOTHING LTD is registered with Companies House under company number 12817509 and trades online under the name Vactera.

2. Contact information

Customers may contact Vactera regarding products, orders, deliveries, returns, refunds, warranty requests or complaints.

Postal address:

Vactera
MIROXNICH CLOTHING LTD
27 The Dashes
Harlow
England
CM20 3RP

Email: mathisamongis@gmail.com
Telephone: +44 7446 366075

Please include your order number when contacting us about an existing purchase.

3. Products and services

Vactera operates an online retail store offering household cleaning products, including robot vacuum cleaners, vacuum-and-mop systems, charging stations and compatible accessories.

The applicable product page describes:

  • Product features and specifications
  • Product price
  • Availability
  • Included components
  • Delivery arrangements
  • Warranty information, where applicable

We aim to ensure that product information is accurate and that customers receive products consistent with the descriptions displayed when their orders are placed.

4. Prices and payments

Prices are displayed in pounds sterling unless another currency is clearly shown.

All compulsory costs will be included in the displayed price or disclosed during checkout before payment.

Available payment methods are displayed during checkout.

Vactera will not add undisclosed compulsory charges after an order has been submitted.

5. Shipping

Vactera provides free standard delivery to eligible United Kingdom addresses.

Our standard delivery estimates are:

Processing time: 1–2 business days
Delivery time after dispatch: 3–5 business days
Estimated total delivery time: 4–7 business days
Standard UK shipping charge: Free

Full delivery terms are available in our Shipping Policy.

6. Returns and refunds

Vactera offers a 30-day return window for eligible products.

Eligible UK returns include free return shipping when customers follow the procedure described in our Return and Refund Policy.

Customers must contact us before returning a product:

Email: mathisamongis@gmail.com
Telephone: +44 7446 366075

The Return and Refund Policy explains return eligibility, product-condition requirements, return procedures and refund processing times.

7. Consumer rights

Nothing in this Legal Notice, our Terms of Service or our store policies excludes or restricts consumer rights that cannot legally be excluded under applicable law.

Products must be consistent with their descriptions, of satisfactory quality and suitable for their stated purposes.

8. Product branding

Products advertised and sold as Vactera products must be accurately identified and must correspond with the products delivered to customers.

References to third-party platforms or services indicate compatibility only and do not imply sponsorship, ownership or endorsement unless expressly stated.

Third-party trademarks remain the property of their respective owners.

9. Intellectual property

Unless otherwise stated, the website’s original materials are owned by or licensed to MIROXNICH CLOTHING LTD.

These materials may include:

  • The Vactera trading name and branding
  • Original website text
  • Original product photographs
  • Graphics and videos
  • Website design elements
  • Product guides
  • Marketing materials

Website content may not be copied, republished, distributed or commercially exploited without prior written permission.

10. Website accuracy

We take reasonable steps to keep product, pricing, availability and policy information accurate.

We reserve the right to correct:

  • Typographical mistakes
  • Technical errors
  • Obvious pricing errors
  • Incorrect stock information
  • Outdated specifications

Where a correction materially affects an existing order, we will contact the customer before dispatch or provide an appropriate refund.

11. External services and links

The website may use or link to third-party services, including payment providers, delivery carriers and smart-home platforms.

We do not control third-party websites or services and are not responsible for their independent content, availability or privacy practices.

Customers should review the applicable third-party terms and privacy notices.

12. Liability

Nothing in this Legal Notice excludes or limits liability for:

  • Fraud or fraudulent misrepresentation
  • Death or personal injury caused by negligence
  • Breach of statutory consumer rights
  • Any liability that cannot lawfully be excluded

Subject to applicable law, the company is not responsible for losses caused by product misuse, unauthorised modification or failure to follow supplied operating and safety instructions.

13. Governing law

This Legal Notice and use of the Vactera website are governed by the laws of England and Wales.

Customers may also have mandatory consumer rights under the laws applicable in their country of residence.

14. Complaints

Complaints may be sent to:

Vactera
MIROXNICH CLOTHING LTD
27 The Dashes
Harlow
England
CM20 3RP

Email: mathisamongis@gmail.com
Telephone: +44 7446 366075