Shipping policy

Shipping Destination: We currently ship exclusively to the United Kingdom.

Shipping Costs & Methods:

  • Standard Shipping: Free

  • Handling Time: 1 to 2 business days (Monday – Friday)

  • Transit Time: 3 to 6 business days (Monday – Friday)

  • Total Expected Delivery Time: 4 to 8 business days

Order Processing & Cut-Off Time:

  • Order Cut-Off Time: 5:00 PM (GMT)

  • Orders placed before the cut-off time will begin processing the same day. Orders placed after the cut-off time, or on weekends/holidays, will begin processing the next business day.

Order Tracking: Once your robot vacuum has been dispatched from our facility, you will receive a shipping confirmation email containing your tracking number so you can monitor your delivery step-by-step. If you have any questions regarding your delivery, please contact us at support@vactera.shop.